Robert J. Dolan
Dean and Whitaker Professor of Business Administration
University of Michigan Business School
Robert J. Dolan was named dean of the University of Michigan Business School in July 2001. A professor of marketing, he was a chaired faculty member and administrator at Harvard Business School for 21 years. His major research interests are product policy and pricing. He has published widely on these topics in such journals as the Bell Journal of Economics, European Management Journal, Harvard Business Review, Industrial Marketing Management, Journal of Business, Journal of Marketing, Marketing Science, and Sales and Marketing Management.
Dolan is author or co-author of eight books and numerous case studies. His Managing the New Product Development Process (Addison-Wesley), based on research to develop the New Product Development course in the MBA Program at Harvard, has been adopted at a number of leading business schools. A recent book, Power Pricing: How Managing Price Transforms the Bottom Line (Free Press), was developed for practitioners. Drawing on research and consulting experiences with firms worldwide, the book sets out a program for proactive management of prices for superior profitability. His case studies and notes, published by Harvard Business School, address a wide range of companies and issues, including Black and Decker, BMW, Henkel Corporation, L’Oreal, and Eastman Kodak. More than one million copies of these materials have been sold to date.
A frequent lecturer and consultant, he assists a wide variety of clients on issues of product policy and pricing. He has testified on marketing issues in a number of major litigations and has served on the boards of directors of several publicly traded companies including Knoll Inc., a leading office furniture manufacturer and Precise Software Inc.
As dean, Dolan has broadened and deepened the Business School’s distinctive capability to combine scholarly theory with practical application. This A commitment to action learning shapes all aspects of the school’s educational offerings. This key component of the s chool ’s strategy develops the leadership capability of students as well as their analytical skills. Combined with a consistent dedication to innovation, this distinguishes the s chool as a world- class institution for management education.
In 2003, the Business School opened the Tozzi Center, a $2 million, 5,800-square-foot state-of-the-art learning facility that uses wireless technology to support action-based learning. The center includes a new financial analysis and trading floor classroom, a flexible and wireless electronic classroom, and an E-lab seminar room. It is equipped with the up-to-the-minute financial data feeds, information services, and research and trading tools to allow students to experience the look and feel of a trading floor environment.
Earlier this year, the school debuted its Center for Global Resource Leverage: India. The goal of the center, Dolan said, is for the business school to become a world leader in research “at one of the leading edges of change – global restructuring of industries and global resource leverage.”
Dolan also has instituted a new, updated graphic identity for the school, including a new brand mark, color palette and typography. The school also has adopted a new strategic positioning statement – “Leading in thought and action.” Dolan said the statement “communicates in a single, clear voice the school’s distinct strengths to the world.”